Saturday, 20 April 2024
Retail Finance
Best Retail Banks Best Retail Banks in Africa Best Retail Banks in MEA
Best Digital Banks and FIs
Best Digital User Growth
2019
2018
We believe that the best digital financial services providers have demonstrated exceptional efforts and mastery by going beyond digitising products, and services, while focusing on organisational agility, simplification, and a focus on core customer needs. For a full interpretation of the results and an explanation of the evaluation criteria please go to our research note Top digital retail financial services provider in the Asia Pacific, Middle East and Africa.. The ranking was undertaken first in FY2017 and will be update bi-annually.
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| Rank | Financial Institutions | Bottom Line Impact |
Organisation | Digital & Innov |
Operations | Big Data & Analytics |
Technology | Transactions | Total Scores |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Ant Financial Services China | 7.2 | 6.1 | 6.0 | 6.8 | 5.7 | 4.8 | 4.9 | 41.5 |
| 2 | Tencent Financial Technologies China | 7.0 | 5.8 | 5.5 | 6.5 | 5.3 | 4.8 | 4.6 | 39.6 |
| 3 | WeBank China | 6.5 | 4.0 | 3.4 | 5.6 | 2.7 | 3.9 | 4.3 | 30.4 |
| 4 | JD Finance China | 3.5 | 4.6 | 4.0 | 5.5 | 4.0 | 4.1 | 4.0 | 29.7 |
| 5 | MyBank China | 6.0 | 3.9 | 3.0 | 5.3 | 2.4 | 4.0 | 3.8 | 28.4 |
| 6 | Kakao Bank Korea | 6.0 | 4.5 | 3.0 | 5.9 | 1.5 | 3.8 | 3.7 | 28.3 |
| 7 | Liv by ENBD UAE | 4.4 | 4.4 | 4.0 | 2.0 | 1.8 | 3.1 | 3.3 | 23.1 |
| 8 | Paytm Payments Bank India | 4.7 | 3.5 | 3.5 | 2.5 | 1.5 | 3.8 | 3.0 | 22.5 |
| 9 | Rakuten Bank Japan | 5.0 | 4.7 | 3.2 | 2.0 | 1.5 | 3.4 | 2.1 | 22.0 |
| 10 | Jibun Bank Japan | 4.7 | 4.3 | 3.0 | 2.5 | 1.5 | 3.8 | 2.1 | 22.9 |