Banks have implemented chatbots for operational efficiency and improved customer access, but new AI capabilities expose key gaps in contextual and cognitive…
While some banks have increased the use of AI in personalising services, marketing and risk management, legacy systems struggle to leverage and scale it…
KB Financial’s success in the corporate and investment banking space can be attributed to its reorganisation efforts since 2018
Deutsche Bank posted its highest profits since 2007 following a strategic overhaul in 2019—strong transaction banking performance in Asia Pacific and data-driven…
Atul Jain, global co-head for trade finance and lending of Deutsche Bank was recognised as Transaction Finance Person of the Year for his transformative…
The discontinuation of the London Interbank Offered Rate caused major changes in the international financial markets forcing participants and supervisory…
Wee Ee Cheong, deputy chairman and CEO of UOB was recognised as Best Bank CEO in Singapore 2022 for fortifying the bank’s position as the leading consumer…
Chartsiri Sophonpanich, president of Bangkok Bank, was recognised as Best Bank CEO in Thailand 2022 for positioning the bank as a top corporate lender…
Tan Kong Khoon was awarded Best CEO while Hong Leong Financial Group (HLFG) was recognised as Best Managed Bank in Malaysia for steering the bank’s digital…